Tax Charges For orders made from the UK or European Union, 17.5% VAT is added at the checkout on the purchase price and the delivery fee. All other orders are VAT free.
Before Making a Purchase You must be at least 18 years old to purchase from this site and if from USA you must be at least 21 years of age - please do not proceed with your order if you are not.
Because of variations in regulations between different countries - including USA and Canada - we deem that all local customs duties and taxes payable on orders are the responsibility of the purchaser. In addition while we will make every effort to get goods delivered to these countries, we will not be responsible should goods be confiscated/seized or impounded by authorities in these or other countries. It will be the responsibility of the purchaser to check the regulations that apply within his/her country and or state of residence and how they apply to the goods ordered. Maltwhiskyonline.com will not be responsible for any fines, taxes or other duties applied by the authorities in the country and or state of residence of the purchaser. These goods are sold on the understanding that they are for private consumption and not for resale.
All customers are advised to the dangers of over consumption of alcohol and directed to consult with http://www.alcoholinformation.isdscotland.org for advice on safe alcohol consumption levels.
Making a Purchase Browse our store, add any items you wish to buy to your shopping cart then "Checkout" and you will be asked for a few details that we need to complete your order.
We accept most credit and debit cards. We do not charge for any item until it is ready to ship. When confirmation of order is received this is to indicate that we have received your order. It does not indicate that a contract exists between us, when we send you an invoice. We have included this term to protect us in the case that mistake has been made in pricing, we have inadvertently under-priced goods or we are no longer able to supply a particular product for some reason.
In the case of price change or supplementary delivery charges are required due to additional weight we will always contact you to ensure that a price change is acceptable.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si20002334.htm
We guarantee your satisfaction. Should any of the products reach you damaged this should be noted on the documentation held by our courier. Claims for damages will be dealt with swiftly to ensure satisfaction. All items should be checked prior to signing the delivery documentation.
Maltwhiskyonline.com cannot accept claims for damages if the courier has not been informed of the damage and noted it on delivery documents at the point of delivery.